Air St. Luke's Membership
Membership will cover you, your spouse, and any unmarried dependents you claim on your income tax return.
Gift Memberships to Air St. Luke's
An Air St. Luke's membership as a gift will cover the recipient, their spouse, and any unmarried dependents they claim on their income tax return.
Corporate Memberships and Group Rates are also available. Call 1-800-822-1616 for details.
When you become an Air St. Luke’s member, your annual membership fee waives any portion of the bill not covered by your insurance. You will not pay any deductibles or out-of-pocket expenses for the transport beyond your membership fee.
Frequently Asked Questions
Q. How long is my Air St. Luke’s membership good for?
A. One year, unless you have signed up for longer.
Q. Will I be notified when it is time to renew?
A. Yes. You will receive a notice in the mail 30 days prior to expiration.
Q. Are there any restrictions for membership?
A. Yes. The primary member must be at least 18 years old.
Q. Is there a limit to the number of times I can use this service?
A. No. Benefits cover you and your eligible family for the term of your enrollment period.
Q. Is my membership information confidential?
A. Yes. All information provided by members is kept completely confidential.
Q. If I am in an accident, how will you know I’m an Air St. Luke’s member?
A. Proof of membership is not required for transport. You will be listed in our database, so let the transport team know you are a member. If you are transported by one of our air transport partners, please notify Air St. Luke’s.
Q. How do you decide which transport method to use?
A. Through consultation with the attending physician or emergency medical services (EMS), based on the injury, weather, location, and other criteria.
Q. How do you determine which hospital to transport patients to?
A. We take patients to the most appropriate facility, based on consultation with the attending physician, EMS, and the patient.
Q. How is Air St. Luke’s dispatched?
A. Only by physicians or EMS personnel. Transport must be medically necessary. In the event of an emergency, call 911.
Q. Does my membership cover services provided by my local ambulance service?
A. No. It does not cover local 911 ambulance services.
Q. Is my membership honored by other air transport programs?
A. Yes. A current list of our partnering programs can be found by visiting our website.
Q. Who should I call if I have questions?
A. Call Air St. Luke’s at (208) 706-1000 or (800) 822-1616.
Q. Are there any places Air St. Luke’s won’t go?
A. Yes. We are generally limited to the area shown on our service map.
Idaho Helicopters, Inc. is the FAR Part 135 Certificate Holder providing aviation services and owns and operates the helicopters used by Air St. Luke's. Turbo Air, Inc. is the FAR Part 135 Certificate Holder providing aviation services and owns and operates the airplane used by Air St. Luke's.